The last of my presentations from media140 this year was entitled ‘Kids know more than you do, they just don’t know it yet’. I’m not a parent, nor a youth specialist, but I’ve worked with kids in online communities a lot over the years, so have a few thoughts about what improves things, what can make … Continue reading »
media140: building community around your personal brand
Here’s a summary of the second presentation I gave at media140 last month. I was asked to chat about building community around your personal brand. There’s an awful lot of people out there building audiences, not communities, and mixing up where each can be valuable in their own ways. The people I find that have … Continue reading »
media140: community commerce
Here’s a detailed summary of my presentation on community commerce at media140, which looked at the impulses and models framing and driving social commerce to date, the opportunity for small business and the role community management can play in supporting social commerce models (through a behavioural lens). Defining social commerce It’s trending red hot, it sets tech … Continue reading »
media140 Perth: tweeting beanbags & digital futures
I was invited to give several keynote presentations at media140 in Perth recently, on a range of topics associated with online community and social media, across three streams: Digital Business, Digital Me and Digital Family. I had a ball and was energised by my terrific fellow speakers, attendees and the conference crew (especially the gorgeous … Continue reading »
Community management survey – have your say!
swarm co-chair and good friend Alison Michalk and I have long talked about the need for a survey of online community professionals in the Australian and New Zealand region. Thanks to the support of Craig Thomler and the good people at Delib Australia, it’s finally up and running – and here she is! Powered by … Continue reading »
DevOps and strategic community management alliances
Last night I gave a presentation to the DevOpsMelb meet up about the overlap between community management and ops. I have many friends who work in ops or as developers, and as a community thinker, I’ve been fascinated by the DevOps movement for some time. You can read more about it here, from the godfather … Continue reading »
Does your community have a ‘bully box’?
A Melbourne school has helped fight bullying by allowing students to name their bullies on slips of paper, then drop them off anonymously in a ballot style box. St Albans Secondary College student council deployed the scheme to give students a way to speak up without fear of repercussion from their bullies (or fear of a lack … Continue reading »
Convergence Review: community management considerations
The Australian Government has released its interim Convergence Review report, which aims to consolidate regulation for a converged media world and help us cull old laws that don’t make sense any more. Superficially, this sounds fantastic. Unfortunately, the review and report have been a bit of a bungle. I’m with the Financial Review’s Dominic White, who … Continue reading »
Powering community energy with social media
I had the great pleasure of sitting on a panel on Community Energy at the Sustainable Living Festival in Melbourne over the weekend, hosted by the Yarra Energy Foundation. I’ve been introduced to the community energy movement through my role as a Director of YEF and am falling in love with its mission and potential. Community energy … Continue reading »
Roundtable washup
Well, the first ever Roundtable gathering of Australian Community Managers in Melbourne is done and dusted. Thanks to everyone who attended and gave of their time and wisdom. What a treat to huddle with a group of smart, talented, passionate people and swap war stories (we knew from the outset we wanted to support some … Continue reading »